We promise to:

• Provide dental care of a consistently good quality for all our patients.
• Listen with respect and respond to your concerns.
• Clearly state the cost of proposed dental treatment in advance.
• Do our absolute level best to keep to time. Aim to make your treatment as comfortable and convenient as possible.
• Follow the British Dental Association’s guidelines on infection control.
• Take part in continuing professional development to keep our skills and knowledge up-to-date.
• Make no charges for appointments changed or cancelled where 24 hours’ notice has been given.

We appreciate your commitment to:

• Arrive on time for your appointments.
• Follow our instructions to care for the work we provide.
• Attend review and maintenance appointments as advised.
• Pay for treatment as requested. We accept cash, personal and business cheques and most credit and debit cards. We also offer interest free credit.
• Talk to us, let us know what you think of what we do: right and wrong.
• Help our Dental Practice grow by recommending us to your family, friends and colleagues.